Frequently asked questions
Clear answers about booking, payment, changes and preparing to travel.
Booking
How do I confirm a cruise booking?
Select a cruise and cabin, enter traveller details, review the complete price and complete payment. Your booking number and e-ticket are generated immediately.
Changes
Can I change or cancel my booking?
Modification and cancellation eligibility depends on the cruise policy and departure date. Submit a request from your customer dashboard.
Payment
Which payment methods are accepted?
The platform supports card and PayPal workflows. Production gateway availability depends on the configured merchant account.